Migration Agents are Qualified.
They can legally give immigration assistance/advice/visa advice/lodge visas on your behalf and are required by law to hold Professional Indemnity Insurance.
The below pdf attachments discuss your rights as a consumer and Migration Agent responsibilities to you as a client.
Even if you do not choose to use our services, we implore you to consider using another Registered Migration Agent and check the MARN of the agent in the mara.gov.au website.
Unregistered persons giving migration advice are not only, not qualified to give advice but in Australia it is unlawful.
There is no consumer protections for persons who choose unregistered or non exempt persons as their visa service provider.